Shipping policy
Shipping Policy
Last Updated: July 24, 2026
Thank you for shopping with Nestorn. We are committed to delivering your order safely and as quickly as possible.
Order Processing
-
Orders are processed within 1–3 business days after successful payment.
-
Orders are processed from Monday to Saturday, excluding public holidays.
-
Once your order has been shipped, you will receive a confirmation email or SMS (where available).
Shipping Time
Estimated delivery time within India:
-
5–10 business days for most locations.
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, festivals, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. From time to time, we may offer free shipping on eligible orders.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS (where available) so you can track your shipment.
Incorrect Shipping Information
Please ensure that your shipping address, phone number, and email address are correct before placing your order.
Nestorn is not responsible for delays, lost shipments, or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Failed Delivery
If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or the package is refused, the courier may return the package to us. In such cases, additional shipping charges may apply before the order can be re-shipped.
Damaged, Missing, or Incorrect Items
If you receive a damaged, defective, missing, or incorrect item, please contact us within 48 hours of delivery and provide:
-
Your order number
-
Clear photos or videos of the product
-
Photos of the packaging and shipping label
After reviewing your request, we will provide a replacement or refund, where eligible, in accordance with our Return & Refund Policy.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including courier issues, weather conditions, natural disasters, or public holidays. We appreciate your patience and understanding.
Contact Us
If you have any questions about shipping or your order, please visit our Contact Us page or email us at nestorncart@gmail.com. Our support team will be happy to assist you.