Refund policy
Return & Refund Policy
Last Updated: July 16, 2026
At our store, customer satisfaction is important to us. Since our products are carefully sourced and shipped, we only accept returns and refunds in specific situations.
Eligible for Return or Refund
A return, replacement, or refund will only be provided if:
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You receive a damaged product.
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You receive the wrong product.
To report an issue, please contact us within 48 hours of receiving your order and provide:
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Your order number.
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Clear photos or a video of the product.
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Photos of the package and shipping label.
After reviewing your request, we will arrange a replacement or issue a refund if your claim is approved.
Non-Eligible Cases
We do not accept returns or provide refunds for:
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Change of mind.
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Ordering the wrong product or variant.
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Products that do not meet personal expectations.
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Minor variations in color or appearance due to screen settings.
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Damage caused by misuse, improper handling, or normal wear and tear.
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Return requests made after the reporting period.
Refund Process
Once your claim is approved, your refund will be processed to your original payment method. Depending on your bank or payment provider, it may take 5–7 business days for the amount to reflect in your account.
Contact Us
If you have received a damaged or incorrect product, please contact our customer support through the Contact Us page on our website. We will respond as quickly as possible to resolve your issue.